Devoted Agent Certification Exam 2024
Devoted Agent Certification Exam 2024
Mr. Malone wants to enroll in a Devoted Health Medicare Advantage plan
during the Medicare Annual Enrollment Period. He can do so by…
-He can enroll through all three of these methods.
-Call Devoted Health or approved telesales center and enroll over the
phone.
-Meeting with a licensed and certified Devoted Sales Agent or Broker who
completes his enrollment electronically or by paper.
-Go online to Medicare.gov or Devoted.com and enroll online. ✔Ans –
He can enroll through all three of these methods.
How many days in advance must agents register informal or educational
events with Devoted Health?
-14 days
-30 days
-7 days
-3 days ✔Ans – 7 days
Mr. Finn, an agent with Devoted Health, is giving a sales presentation and
wants to provide some food for his guests. What can Mr. Finn provide?
-Lunch at a restaurant but ordering off of a limited menu so as to keep the
overall cost of the meal below $10 per person.
-A buffet dinner as long as the cost is not above $15 per person.
-A sit down meal offered in a separate room, before or after the
promotional portion of the event.
-Light refreshments or snacks. ✔Ans – Light refreshments or snacks.
Luis lives in Phoenix and receives full subsidy low income subsidy (LIS). He
is reviewing Devoted’s MAPD options with his agent, Wayne. Which
statement is most appropriate for Wayne to make regarding Luis’ options?
-Because Luis receives the full low-income subsidy (LIS) from SSA or the
Federal government, he would not be subject to paying the premium on the
Devoted Health Select/Prime/Premium plans, and may suit his needs best.
-The Devoted HMO Select/Prime plan has a monthly premium; it will cost
Luis more than choosing other options.
-The Devoted Health’s Select/Prime/Premium plans are plans that
expedites the shipping of prescription medications to Luis’ house for the
price of a higher monthly premium.
-The Devoted HMO Select/Prime plan is only for full dual eligibles – people
who have both Medicare A&B and Medicaid, so Luis would only be eligible
if he had full Medicaid benefits. ✔Ans – Because Luis receives the full
low-income subsidy (LIS) from SSA or the Federal government, he would
not be subject to paying the premium on the Devoted Health
Select/Prime/Premium plans, and may suit his needs best.
In what situation is an agent representing Devoted Health required to
review the entire summary of benefits during a compliant sales
presentation to a prospect…
-Only when the prospects requests it to be reviewed in its entirety.
-Only during seminar presentations but not during one-on-one
presentations.
-On every sales presentation.
-Only if the the prospect has additional questions after the Sales Agent
reviewed the Benefits-at-a-Glance. ✔Ans – On every sales
presentation.
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