MEDI-CAL PEER SUPPORT SPECIALIST
CERTIFICATION EXAM LATEST UPDATE WITH
VERIFIED ANSWERS
- What is the goal of the harm reduction model for substance use challenges?
- Diminished rate of judicial system exposure and incarceration
- Decreased overdose risk and improved access to systems of care
- Enhanced community engagement and relationship building
- Increase in self-assessment of confidence and self-worth
Correct Answer: B
- A consumer has been spending the last few weeks joking around and not
- Tell the consumer this is not a laughing matter.
- Request to be reassigned to a different consumer.
- Encourage the consumer to look into a profession as a comedian.
- Continue to stay focused on the consumer's recovery goals.
taking group seriously. How would the Peer Support Specialist support the consumer?
Correct Answer: D
- A consumer is frustrated because several different service providers are not
- Encourage the consumer to request a team meeting so all staff can connect.
- Assure the consumer that this lack of communication happens all the time.
- Advise the consumer to change their therapist and psychiatrist.
communicating well when it comes to their care. How can the Peer Support Specialist support this consumer?
- Write a formal complaint to management on behalf of the consumer.
Correct Answer: A
- A consumer tells a Peer Support Specialist that they have a lot of situational
- Tell the consumer their feelings are normal, and they should not worry.
- Assist the consumer in developing a wellness plan to address their concerns.
- Advise the consumer of stronger anxiety medication options to try.
- Take the consumer to a 12-step meeting to support their overall wellness.
stress that is not a result of their diagnosis. What action would the Peer Support Specialist take in supporting the consumer?
Correct Answer: B
- A Peer Support Specialist is working with a consumer with severe mental
- Utilize the consumer's dissatisfaction with their current situation as an
- Model an effective action by sharing a time when the Peer Support Specialist
- Assist the consumer during the treatment team meeting by directly
- Educate the consumer on why the healthcare providers in the treatment team
illness who has been in inpatient treatment for several months. Prior to a treatment team meeting, the consumer says to the Peer Support Specialist, "I don't know why I'm even going. They are just going to keep me here anyway." Which action would the Peer Support Specialist take to encourage self- advocacy?
encouragement to formulate a better recovery plan.
assertively communicated their own needs and desires.
advocating on the consumer's behalf with team members.
may have different perspectives.
Correct Answer: B
- A consumer comes to you and says they were not hired at a job because of
their disability. What actions should the Peer Support Specialist take?
- Educate the consumer on State Disability Laws before speaking to the
- Call the authorities, as a human rights violation has just occurred.
- Advise them to apply somewhere else that is closer to your office.
- Arrange a boycott of the place of business and tell your friends.
business.
Correct Answer: A
- A consumer expressed feeling overwhelmed with the requirements of their
- Offer to set up a meeting to speak with the providers on behalf of the
- Help the consumer arrange a meeting with both parties to discuss their
- Encourage the consumer to use a calendar to manage their appointments.
- Develop a plan with the consumer on how they could manage multiple tasks.
probation officer and service providers. How can a Peer Support Specialist assist the consumer with navigating the expectations?
consumer.
views.
Correct Answer: B
- A consumer wants to use their experience with managing their mental illness
- Assist the consumer by providing encouragement, direction, and support of
- Encourage the consumer to become a public speaker in order to share their
- Provide the consumer with a list of agencies that would be willing to have
- Refer the consumer to their mental health provider for further direction.
to help others. How can the Peer Support Specialist help the consumer to accomplish this goal?
their advocacy desires.
experience.
the consumer present.
Correct Answer: A
- What action is a primary duty of a Peer Support Specialist in assisting a
- Reviewing a consumer's finances to help them pay for insurance.
- Advising a consumer on a dispute regarding Medi-Cal.
- Helping a consumer access a local mental health plan.
- Discussing with provider-specific coding to insure coverage.
consumer in the community?
Correct Answer: C
- A consumer would like to support a neighborhood rally but has anxiety
- Recommend the consumer practice breathing exercises.
- Suggest the consumer stay home to avoid overstimulation.
- Inform the consumer it is not worth the effort of people's time.
- Participate in the activity as requested by the consumer.
about attending. They believe their anxiety would not be an issue if they are accompanied by their Peer Support Specialist. What action would the Peer Support Specialist take?
Correct Answer: D
- What are two key components of a person-centered pre-crisis plan?
- A list of emergency contacts and a no-suicide contract.
- An Advance Directive and a list of local community programs.
- A wellness toolbox and list of known potential stressors.
- A medical history and medication adherence plan.