UHC Events Basics Test (2023 – 2024)
Questions and Answers
Events are categorized by which two things?
Type of event (educational or marketing/sales) and sponsor
Sponsor and whether it is formal or informal
Venue and type of event (educational or marketing/sales)
Type of event (educational or marketing/sales) and whether it is formal or informal – Type of event
(educational or marketing/sales) and whether it is formal or informal
Louise wants to hold an event that helps consumers understand Medicare programs and perhaps
improve their health/wellness knowledge, but she is not interested in completing enrollment
applications at the event. She would like to staff a table at the public library and have consumers
approach her. What type of event does Louise need to conduct?
Marketing/sales event, Formal
Educational event, Informal
Educational event, Formal
Marketing/sales event, Informal – Educational event, Informal
When conducting an event, agents should select a site that is compliant with the Americans with
Disabilities Act (ADA). Which of the following is not an ADA requirement?
Handicap accessible restrooms
Handrails along stairways and/or ramps
Extra-wide sidewalks that accommodate wheelchairs
Walkways, entrances and hallways that are clear and dry – Extra-wide sidewalks that accommodate
wheelchairs
Agent Don plans to conduct a marketing/sales event at the local public library on October 28 at
2pm. He received permission to post an advertisement on the library bulletin board starting
October 14. What is the latest date Don could submit a NEW Event Request Form to
UnitedHealthcare in order to comply with UnitedHealthcare’s event reporting rules?
October 14 as events must be reported to UnitedHealthcare prior to advertising and not less than 7
calendar days prior to the event
September 30 as events must be reported to UnitedHealthcare no later than the last day of month
October 21 as events must be reported to UnitedHealthcare not less than 7 calendar days prior to
advertising
October 25 as events must be reported to UnitedHealthcare not less than 3 business days prior to
the event – October 14 as events must be reported to UnitedHealthcare prior to advertising and not
less than 7 calendar days prior to the event
To ensure an event is canceled in UnitedHealthcare’s event reporting application by the reporting
deadline, what is the last recommended date for submitting a CANCEL Event Request Form?
Submit the CANCEL Event Request Form no later than 6 business days before the event
Submit the CANCEL Event Request Form no later than the day of the event
Submit the CANCEL Event Request Form no later than 1 business day before the event – Submit the
CANCEL Event Request Form no later than 6 business days before the event
Which of the following statements is not a best practice for event scheduling, changing or
canceling?
Submit a NEW Event Request Form after you have advertised your event to make sure you enter
the right information.
Document all steps taken to notify consumers of an event cancellation and make documentation
available upon request.
Make sure that the event details in the advertisement match those reported.
If the cancellation is due to inclement weather, ask the venue to post a sign if it is possible. – Submit
a NEW Event Request Form after you have advertised your event to make sure you enter the right
information.