1. Which of the following is the correct definition of

quality improvement in healthcare?

a) A process of ensuring all patients receive the same level

of care

b) A systematic approach to continuously enhancing

patient care outcomes

c) A method for reducing healthcare costs

d) A practice focusing solely on patient safety

Answer: b) A systematic approach to continuously

enhancing patient care outcomes

Rationale: Quality improvement in healthcare involves the

systematic and continuous efforts to enhance patient care

outcomes, by monitoring and minimizing variation in

processes, reducing healthcare errors, and ensuring

adherence to evidence-based guidelines.

2. Which of the following is a key element of patient safety

culture?

a) Blaming individuals for errors

b) Lack of communication between healthcare team

members

c) Encouraging reporting of errors and near-misses

d) Promoting a hierarchy-based structure

Answer: c) Encouraging reporting of errors and nearmisses